Return Policy:
Hassle free returns:
At Ahbetcollections, we want you to be completely satisfied with your purchase. We understand that sometimes a product may not meet your expectations or needs. That’s why we offer a hassle-free return policy to make your shopping experience as smooth as possible. Please read the following guidelines to understand our return process:
Eligibility:
All products are eligible for return within 7 days from the date of delivery. The item must be unused, in its original condition, and in the original packaging. Personalized or customized items may not be eligible for return unless there is a manufacturing defect .
Return Process:
To initiate a return, simply contact our customer support team within the specified return period. Our customer support team will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) number. Please ensure that the RMA number is clearly marked on the return package.
Return Shipping:
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (e.g., wrong item shipped, defective product). We recommend using a trackable shipping service to ensure the safe return of the item. Once we receive the returned item, we will inspect it and process your refund or exchange within 7 business days.
Refunds and Exchanges:
If you are eligible for a refund, we will credit the original payment method used for the purchase. Refunds will be issued for the item’s purchase price, excluding any shipping charges. In the case of an exchange, we will ship the replacement item as soon as the returned item is received and processed.